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The Shift That Matters

What CEOs Want From Marketing Is Changing — Fast

Signals Tech CEOs and CMOs Need to Know — Week Ending 06.01.25

The pressure on CMOs is no longer just about campaign performance — it’s about strategic relevance at the highest level. This week’s signals confirm what many leaders have quietly acknowledged: the CMO role is being redefined by operational demands, AI pressure, and intensified expectations from the CEO. The era of soft metrics is over.

The CMO Role Is Collapsing Into the Boardroom

At the center of this transformation is the growing tension around CMO-CEO alignment. In updated survey data from Boathouse, CEOs report that CMOs too often fail to connect their work to bottom-line growth — a perception gap that’s becoming existential. The disconnect isn’t about volume or velocity. It’s about whether marketing is actually helping to drive the business forward.

From Brand Voice to Market Operator

This isn’t just a messaging issue — it’s a structural one. CEOs are signaling a new benchmark: CMOs must now speak the language of finance, GTM, and margin logic. Understanding what CEOs expect from CMOs is no longer optional. They want a market operator, not a brand steward.

That shift changes how marketing functions. CMOs are being told, directly or implicitly, to lead strategy execution — not just narrative. That means influencing how products go to market, how buyers engage, and how marketing performance links to outcomes. In short, the CMO must become the connective tissue between brand, demand, and business model.

Operational AI Adoption Is the Forcing Function

In the background of this role shift is a more systemic accelerant: operational AI adoption. Across multiple sources this week, it’s clear that AI is reshaping how decisions get made, who makes them, and how teams operate. In Sprout Social’s coverage and Carilu’s roundup of 50 CMO insights, marketing is no longer “experimenting” with AI — it’s building around it.

This isn’t about ChatGPT headlines. It’s about AI in marketing strategy as an embedded operating layer — driving planning, prediction, message testing, and even channel orchestration. But that rapid evolution is creating fragmentation. CMOs are using too many tools, integrating too little, and failing to show how it all ladders back to revenue. CEOs notice.

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Marketing Teams Are Shrinking — But Expectations Aren’t

According to Business Insider, CEOs understand that AI will shrink teams — and marketing isn’t immune. This raises a difficult truth: if marketing can’t show how it scales value with fewer people, it will be cut. The winners in this scenario are those who rethink marketing team structure post-AI, rather than defend legacy roles.

That doesn’t mean do more with less — it means build smarter, faster, tighter systems. The CMOs who survive this shift are the ones designing around speed, context, and signal fluency. They are repositioning marketing as a system of action, not just a set of outputs.

GTM Strategy Shifts Are CEO-Led, Not Campaign-Driven

Airbnb’s announcement about its “everything app” ambition is a perfect example. This isn’t a brand play — it’s a platform strategy. And it didn’t originate with the CMO. It was CEO-led. This is one of many GTM strategy shifts in 2025 that reflect a broader truth: companies that win are collapsing the space between product, buyer, and brand. And CMOs need to own that collapse.

Similarly, IBM’s AI work with Ferrari shows how AI is becoming part of the buyer experience — not just an internal optimization tool. These examples make it clear: storytelling isn’t enough. CMOs must now own experience design and delivery. That’s what strategic marketing leadership looks like in 2025.

The New Era of Marketing Leadership

We’re now in the era of marketing leadership in the age of AI — and it doesn’t look like the last one. CMOs who succeed will not be the best storytellers. They’ll be the best interpreters of external signal. The ones who know how to read a buyer, shape a GTM system, and align their message with a model the CFO will approve.

And above all, they’ll be the ones who understand how to lead cross-functionally — without waiting for permission. Because CEOs are no longer asking if marketing is valuable. They’re asking if marketing can lead. And anything less than “yes” will be the wrong answer.

🧭 Want to go deeper?

Explore our companion takeaway: CMO–CEO Alignment Playbook

A practical guide to repositioning marketing as a strategic lever for business growth. Includes frameworks for narrative mapping, internal influence, and aligning with margin drivers. Available as a downloadable PDF.

The Big So What

For CEOs

  • CMOs are repositioning — or being replaced. Watch for signs of strategic alignment, not just campaign results.
  • AI integration across marketing is exposing gaps in cohesion, governance, and leadership readiness.
  • Pricing, product, and performance are blurring — CMOs who can influence across functions are becoming indispensable.
  • Expect shrinking teams — but rising expectations. Invest in leadership, not just tools.
  • Push your CMO to own more than brand. Expect them to drive GTM, buyer experience, and narrative control.

For CMOs

  • Reframe your role: you’re the market’s voice in the boardroom — not just the brand’s voice in the market.
  • If you’re not fluent in margin logic and operational AI, you’re behind.
  • Don’t just “use” AI — lead the integration. Consolidate your stack and connect it to business outcomes.
  • Stop avoiding hard conversations. CEOs are reading between the lines — and they want strategy, not spin.
  • Lead the shift toward experience platforms, narrative GTM, and buyer-driven pricing conversations.

References

  • Marketing’s Tallest Mountain? CEO and CFO Approval — CMSWire
  • CMOs: Be the Voice of the Market — Not Just Marketing — CMSWire
  • The Beauty Brand’s Guide to Winning Back Customers — Vogue Business
  • CEOs Know AI Will Shrink Their Teams — They’re Just Too Afraid to Say It — Business Insider
  • Airbnb CEO Brian Chesky Wants to Build the Everything App — The Verge
  • IBM Puts AI in the Driver’s Seat with Scuderia Ferrari — Axios
  • Marketing’s AI Frontier: What 50 Tech CMOs Revealed — Carilu
  • How CMOs Are Using AI to Drive Strategy, Efficiency & Growth — Mavuus
  • CMOs and AI: Leading Marketers into a New Way of Working — Sprout Social
  • How CMOs Can Get Out of ‘No Man’s Land’ and on the Same Page as CEOs — Marketing Dive